Privacy Policy
Effective Date: 01/01/2025
Aristay (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when booking a property directly through our website.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Payment details (processed securely through our third-party payment provider)
- Government-issued identification (for verification purposes, where applicable)
b. Booking Information:
- Check-in and check-out dates
- Property preferences
- Number of guests
c. Technical Information:
- IP address
- Browser type
- Operating system
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected to:
- Process and confirm your bookings
- Communicate with you about your reservation and provide customer support
- Improve our website, services, and user experience
- Comply with legal and regulatory requirements
- Send promotional emails (only if you have opted in to receive them)
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party companies that assist in payment processing, marketing, or customer service
- Legal Authorities: If required by law or to protect our legal rights
- Property Owners: For the purpose of facilitating your stay
4. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze website traffic and usage
- Personalize your browsing experience
You can disable cookies through your browser settings, though doing so may affect website functionality.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Security Measures
We implement robust security measures to protect your data, including encryption, secure payment gateways, and restricted access.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of promotional communications
- Request details about how your information is used
To exercise these rights, please contact us at [Insert Contact Email/Phone].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: experience@aristay.com
Phone: +1-408-386-5188
Address: St. Petersburg, FL 33714